Sue had an appontment at the Raigmore Hospital in Inverness last Thursday. (A follow up from a previous investigation, and everything is fine, by the way).
The appointment was for 10.30am, but as it's a three hour drive to Inverness, we arrived a bit early. We reported into reception and settled down to wait half an hour or so for the appointment. Five minutes later, the doctor called us into her consulting room, and a fifteen minute chat took place. The doctor wanted a further blood test, so we were directed to a seating area to wait for that.
Sue didn't even get to sit down before being whisked away to have her blood sample extracted.
We were then directed to the cashiers office where we could claim our travel expenses for the appointment (yes - really - NHS Scotland pay expenses for attending appointments...!!)
This was dealt with immediately. 18p per mile for our 250-mile round trip, and even the car park fee was covered. Paid to us in cash - just £10 withheld because we are not on any benefits.
By 10.30 - the actual time of the appointment - we were back in the car park having seen the doctor, had a blood sample taken, and been reimbursed for our costs.
Wow!